en

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Use

HP LaserJet

1160, 1320, 1320n,

1320tn, 1320nw

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hp LaserJet 1160 and hp LaserJet 1320
series printer

User Guide

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Copyright information

© 2004 Copyright Hewlett-Packard
Development Company, L.P.

Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.

Part number: Q5927-90913

Edition 1, 09/2004

The information contained herein is subject
to change without notice.

The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.

Trademark credits

Microsoft

®

, Windows

®

, and Windows NT

®

are U.S. registered trademarks of Microsoft
Corporation.

Energy Star

®

and the Energy Star logo

®

are US registered marks of the United
States Environmental Protection Agency.

PostScript

®

is a registered trademark of

Adobe Systems Incorporated.

Bluetooth

®

is a registered trademark owned

by its proprietor and used by Hewlett-
Packard Company under license.

Java™ is a US trademark of Sun
Microsystems Inc.

UNIX

®

is a registered trademark of The

Open Group.

Linux

®

is a U.S. registered trademark of

Linus Torvalds.

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Table of contents

1 Printer basics

Quick access to more information .............................................................................................2

WWW links for drivers, software, and support ...................................................................2
User guide links ..................................................................................................................2
Where to look for more information ....................................................................................2

Printer configurations ................................................................................................................3

hp LaserJet 1160 printer .....................................................................................................3
hp LaserJet 1320 printer .....................................................................................................3
hp LaserJet 1320n printer ...................................................................................................4
hp LaserJet 1320tn printer ..................................................................................................4
hp LaserJet 1320nw printer ................................................................................................4

Walk around ..............................................................................................................................5
Printer control panel ..................................................................................................................6
Media paths ...............................................................................................................................7

Single-sheet priority input slot (Tray 1) ...............................................................................7
Main input tray (Tray 2) ......................................................................................................7
Straight-through output path ...............................................................................................8
Output bin ...........................................................................................................................9

Print cartridge access ..............................................................................................................10
Printer software .......................................................................................................................11

Supported operating systems ...........................................................................................11
Installing printer software ..................................................................................................11
Printer Properties (driver) .................................................................................................12
Print setting priorities ........................................................................................................13
Printer Properties online help ...........................................................................................13

Software for Windows .............................................................................................................14

Printer drivers ...................................................................................................................14
Available printer drivers ....................................................................................................14
hp toolbox .........................................................................................................................14
Embedded Web server .....................................................................................................15

Software for Macintosh computers .........................................................................................16

hp LaserJet 1160 printer ...................................................................................................16
hp LaserJet 1320 series printer ........................................................................................16
PostScript Printer Description files (PPDs) ......................................................................17

Printer media specifications ....................................................................................................18

Supported media sizes .....................................................................................................18

2 Printer connections

USB connections .....................................................................................................................20

Connecting the USB cable ...............................................................................................20

Parallel connections ................................................................................................................21

Connecting the parallel cable ...........................................................................................21

Network connections ...............................................................................................................22

Connecting to the network ................................................................................................23

Wireless connections ..............................................................................................................25

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3 Managing the printer

Printer information pages ........................................................................................................28

Demo page .......................................................................................................................28
Configuration page ...........................................................................................................28
Supplies Status page ........................................................................................................28
Network Configuration page .............................................................................................28

Using the hp toolbox ...............................................................................................................29

Supported operating systems ...........................................................................................29
Supported browsers .........................................................................................................29
To view hp toolbox on Windows .......................................................................................29
To view hp toolbox on Mac ...............................................................................................29
hp toolbox sections ...........................................................................................................30
Other links .........................................................................................................................30
Status tab ..........................................................................................................................30
Troubleshooting tab ..........................................................................................................30
Alerts tab ...........................................................................................................................31
Documentation tab ...........................................................................................................31
Advanced Printer Settings window ...................................................................................31
Network window ................................................................................................................32

Using the embedded Web server ...........................................................................................33

To open the embedded Web server .................................................................................33
Information tab ..................................................................................................................34
Settings tab .......................................................................................................................34
Networking tab ..................................................................................................................34
Other links .........................................................................................................................35

Wireless printing ......................................................................................................................36

IEEE 802.11b/g standard .................................................................................................36
Bluetooth ...........................................................................................................................36

4 Printing tasks

Manual feed .............................................................................................................................38
Canceling a print job ...............................................................................................................39
Understanding print quality settings ........................................................................................40
Using EconoMode (saves toner) .............................................................................................41
Optimizing print quality for media types ..................................................................................42
Guidelines for using media .....................................................................................................43

Paper ................................................................................................................................43
Labels ...............................................................................................................................44
Transparencies .................................................................................................................44
Envelopes .........................................................................................................................44
Card stock and heavy media ............................................................................................46
Letterhead and preprinted forms ......................................................................................46

Choosing paper and other media ............................................................................................48

HP media ..........................................................................................................................48
Media to avoid ..................................................................................................................48
Media that may damage the printer ..................................................................................48

Loading media into the input trays ..........................................................................................50

Single-sheet priority input slot (Tray 1) .............................................................................50
250-sheet input tray (Tray 2 or optional Tray 3) ...............................................................50

Printing an envelope ...............................................................................................................51
Printing on transparencies or labels ........................................................................................53
Printing on letterhead and preprinted forms ...........................................................................54
Printing on custom-size media and card stock .......................................................................55
Automatic two-sided printing (duplex) .....................................................................................57

Windows ...........................................................................................................................57

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Mac OS 9 ..........................................................................................................................57
Mac OS X .........................................................................................................................58

Printing on both sides of the paper (manual two-sided printing) ............................................59

Manual two-sided printing using the top output bin ..........................................................59
Manual two-sided printing using the straight-through output door ...................................61

Printing multiple pages on a single sheet of paper (N-up printing) .........................................65
Printing booklets ......................................................................................................................66
Printing watermarks ................................................................................................................67

5 Maintenance

Cleaning the printer .................................................................................................................70

Cleaning the print cartridge area ......................................................................................70
Cleaning the printer media path .......................................................................................72

Changing the pickup roller ......................................................................................................73
Cleaning the pickup roller ........................................................................................................79
Changing the printer separation pad .......................................................................................80

6 Problemsolving

Finding the solution .................................................................................................................84

Step 1: Is the printer set up correctly? ..............................................................................84
Step 2: Is the Ready light on? ..........................................................................................84
Step 3: Can you print a demo page? ................................................................................84
Step 4: Is the print quality acceptable? ............................................................................85
Step 5: Is the printer communicating with the computer? ................................................85
Step 6: Does the printed page look like you expected? ...................................................85
Contact HP support ..........................................................................................................86

Status light patterns ................................................................................................................87
Common Macintosh problems ................................................................................................93
Troubleshooting PostScript (PS) errors ..................................................................................97
Paper handling problems ........................................................................................................98

Paper jam .........................................................................................................................98
Print is skewed (crooked) .................................................................................................98
More than one sheet of media feeds through the printer at one time ..............................98
Printer does not pull media from the media input tray ......................................................99
Printer curled the media ...................................................................................................99
Printed media does not exit to the correct path ................................................................99
Print job is extremely slow ................................................................................................99

Printed page is different than what appeared on screen ......................................................100

Garbled, incorrect, or incomplete text ............................................................................100
Missing graphics or text, or blank pages ........................................................................100
Page format is different than on another printer .............................................................101
Graphics quality ..............................................................................................................101

Printer software problems .....................................................................................................102
Improving print quality ...........................................................................................................103

Light print or faded ..........................................................................................................103
Toner specks ..................................................................................................................103
Dropouts .........................................................................................................................104
Vertical lines ...................................................................................................................104
Gray background ............................................................................................................104
Toner smear ...................................................................................................................105
Loose toner .....................................................................................................................105
Vertical repetitive defects ...............................................................................................105
Misformed characters .....................................................................................................106
Page skew ......................................................................................................................106
Curl or wave ....................................................................................................................106

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Wrinkles or creases ........................................................................................................107
Toner scatter outline .......................................................................................................107

Clearing jams ........................................................................................................................108

Print cartridge area .........................................................................................................108
Input trays .......................................................................................................................110
Output bin .......................................................................................................................113
Straight-through output path ...........................................................................................114
Automatic two-sided printing (duplexing) path ...............................................................116

Wired network setup problemsolving ....................................................................................120

Appendix A Printer specifications

Environmental specifications ................................................................................................124
Acoustic emissions ................................................................................................................125
Electrical specifications .........................................................................................................126
Physical specifications ..........................................................................................................128
Printer capacities and ratings ................................................................................................129
Memory specifications ...........................................................................................................130
Port availability ......................................................................................................................131

Appendix B Regulatory information

FCC compliance ....................................................................................................................133
Declaration of Conformity statements ...................................................................................134
Regulatory statements ..........................................................................................................136

Laser safety statement ...................................................................................................136
Canadian DOC regulations .............................................................................................136
Korean EMI statement ....................................................................................................136
Laser statement for Finland ............................................................................................137

Environmental product stewardship program .......................................................................138

Protecting the environment .............................................................................................138
Ozone production ...........................................................................................................138
Energy consumption .......................................................................................................138
Toner consumption .........................................................................................................138
Paper use .......................................................................................................................138
Plastics ...........................................................................................................................138
HP LaserJet printing supplies .........................................................................................139
HP printing supplies returns and recycling program information ...................................139
Paper ..............................................................................................................................139
Material restrictions ........................................................................................................139
For more information ......................................................................................................140

Material safety data sheet .....................................................................................................141

Appendix C Warranty and licensing

Hewlett-Packard limited warranty statement ........................................................................143
Hewlett-Packard software license agreement ......................................................................145
Limited warranty for print cartridge life ..................................................................................146

Appendix D HP parts and accessories

Ordering supplies and accessories .......................................................................................148
10/100 networking and wireless print servers .......................................................................150
Using HP print cartridges ......................................................................................................151

HP policy on non-HP print cartridges .............................................................................151
Storing print cartridges ...................................................................................................151
Print cartridge life expectancy ........................................................................................151

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Saving toner ....................................................................................................................151
Redistributing toner ........................................................................................................152
Changing the print cartridge ...........................................................................................153

DIMMs (memory or font) .......................................................................................................155

Installing a memory DIMM (HP LaserJet 1320 series printer only) ...............................155
Testing the DIMM installation .........................................................................................158
Removing a DIMM ..........................................................................................................158

Appendix E Service and support

Hardware service ..................................................................................................................162
Extended warranty ................................................................................................................163
Guidelines for repacking the printer ......................................................................................164
How to contact HP ................................................................................................................165

Index

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