Step 5: Is the printer communicating with the computer?

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Step 5: Is the printer communicating with the computer?

Try printing a document from a software application.

Yes

If the document prints, go to

Step 6: Does the

printed page look like you expected?

No

If the document does not print, see

Printer

software problems

.

If you are using a Macintosh computer, see

Common Macintosh problems

.

If you are using a PS driver, see

Troubleshooting

PostScript (PS) errors

.

If you are unable to resolve the problem,

Contact

HP support

.