Cleaning the printer media path
If you are experiencing toner specks or dots on the printouts, clean the printer media path.
This process uses a transparency to remove dust and toner from the media path. Do not use
bond or rough paper.
Note
For best results use a sheet of transparency. If you do not have any transparencies, you can
use copier grade media (70 to 900 g/m
2
(18 to 24 lb.)) with a smooth surface.
1. Make sure that the printer is idle and the Ready light is on.
2. Load the media in the input tray.
3. Print a cleaning page using one of the following methods:
●
Access the HP toolbox. See
Using the hp toolbox
for instructions. Click the
Troubleshooting tab, and click Print Quality Tools. Select the cleaning page. Or
●
On the printer control panel, press and hold the
G
O
button until all three lights come
on (about 10 seconds). When all three lights come on, release the
G
O
button.
Note
The cleaning process takes approximately 2 minutes. The cleaning page will stop
periodically during the cleaning process. Do not turn the printer off until the cleaning process
has finished. You might need to repeat the cleaning process several times to thoroughly
clean the printer.
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Chapter 5 Maintenance
ENWW