Step 5: Is the printer communicating with the computer?
Try printing a document from a software application.
Yes
If the document prints, go to
Step 6: Does the
printed page look like you expected?
No
If the document does not print, see
Printer
software problems
.
If you are using a Macintosh computer, see
Common Macintosh problems
.
If you are using a PS driver, see
Troubleshooting
PostScript (PS) errors
.
If you are unable to resolve the problem,
Contact
HP support
.