Paper jam
●
See
Clearing jams
for more information.
●
Make sure that you are printing with media that meets specifications. See
Printer media
specifications
for more information.
●
Make sure that you are printing with media that is not wrinkled, folded, or damaged.
●
Make sure that the printer is clean. See
Cleaning the printer
for more information.
●
If you are printing to the straight-through output path, close and open the door again to
make sure that the green release levers are closed.
●
If you are using the automatic two-sided printing feature, make sure that the media
indicator is set to the correct paper size.